Refund - Cancellation Home Refund - Cancellation

Refund - Cancellation

Effective Date: [Insert Date]

At Little Heart Kids Academy, we are committed to maintaining transparency and fairness in all financial transactions related to our educational services. This Refund Policy outlines the conditions under which refunds may be issued for payments made via our website or mobile application.

1. Fee Categories Covered

This policy applies to payments made online for the following services:

  • Admission fees

  • Tuition fees

  • Activity or event fees

  • Transportation fees (if applicable)

  • Other school-related services offered via the app or website

2. General Refund Terms

  • All payments are non-refundable unless explicitly stated otherwise in this policy.

  • Refunds will be considered only under specific conditions (as outlined below) and require valid justification and approval from school administration.

  • Refunds, if approved, will be processed to the original mode of payment within 7–14 business days.

3. Eligible Refund Scenarios

Refunds may be granted in the following situations:

a. Duplicate or Excess Payment

If a user has made a double payment or paid more than the required amount, the excess will be refunded after verification.

b. Admission Withdrawal (Before Session Starts)

If a parent cancels admission before the academic session begins, a partial refund may be granted after deducting administrative or processing fees.

c. Service Not Delivered

If a specific paid service (e.g., an extracurricular activity) is canceled by the school, a full or partial refund will be issued.

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Withdrawal of a student after the session has started

  • Absence from classes or school events

  • Voluntary discontinuation without valid reason

  • Fees paid toward digital content, uniforms, books, or supplies

5. Requesting a Refund

To request a refund, please send a written request to:

Email: [Insert Email]
Subject: Refund Request – [Your Child’s Name / Admission ID]
Include:

  • Parent/Guardian’s full name

  • Student’s name and class

  • Payment details (transaction ID, date, amount)

  • Reason for the refund request

6. Approval Process

All refund requests are subject to internal verification and approval by school management. The school reserves the right to approve or deny a request based on the merit and timing of the case.

7. Contact Us

If you have any questions about this Refund Policy, please contact:

Little Heart Kids Academy
[Insert School Address]
Email: [Insert Email]
Phone: [Insert Phone Number]